Shipping policy

Last Updated: October 15, 2026

Order Processing

At Lusarin Fragrances, we are committed to providing a reliable and efficient shopping experience.

Orders are typically processed and shipped within 2–3 business days after payment confirmation, excluding weekends and U.S. public holidays.

Processing time refers to the time required to prepare, package, and hand over your order to the shipping carrier. It does not include transit or delivery time.

During holidays, promotional events, or periods of increased order volume, processing times may be longer. We will communicate significant delays when necessary.

Shipping Locations

Lusarin Fragrances offers shipping within the United States, subject to carrier availability and applicable shipping restrictions.

Certain destinations and shipping methods may be unavailable for specific fragrance products due to transportation regulations.

Available shipping options will be displayed during checkout.

Shipping Rates

Shipping charges are calculated and displayed at checkout before your purchase is completed.

Rates may vary depending on the delivery destination, package characteristics, and available shipping services.

Delivery Times

Once your order has shipped, delivery time depends on the shipping carrier, destination, and selected shipping service.

Carrier delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery may be affected by weather conditions, carrier disruptions, holidays, or other circumstances beyond our reasonable control.

If we cannot ship your order within the promised timeframe, we will provide any notices, cancellation options, or refunds required by applicable law.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take some time to become available after the carrier receives your package.

You can use the tracking number to monitor the status of your shipment.

Fragrance Shipping Restrictions

Many perfumes and fragrances contain alcohol and are subject to transportation regulations.

As a result, certain fragrance products may be restricted to ground transportation or other approved shipping methods.

Expedited shipping may not be available for all products or destinations.

Lusarin Fragrances ships products in accordance with applicable carrier requirements and transportation regulations.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact info@lusarin.com as soon as possible.

We will attempt to accommodate address corrections before shipment, but changes cannot be guaranteed once an order has been processed or transferred to the carrier.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, appears lost, arrives damaged, or contains an incorrect item, please contact us at info@lusarin.com.

Include your order number and a description of the issue. For damaged shipments, photographs of the packaging and affected product may help us investigate.

We will review the situation and work toward an appropriate resolution in accordance with our store policies and applicable consumer protection laws.